FAQs
Does Astro Gaming offer free shipping?
Yes, Astro Gaming offers free standard shipping on orders over $29. For orders under $29, you'll have to pay a $5 shipping fee. There’s also an express shipping option if you’re in a hurry to get your order, and the price varies depending on the items. If you created or logged into an account when purchasing your items, you can find your tracking information on the Astro Gaming website.
How long do Astro Gaming orders take to ship?
With Astro Gaming, you really don’t have to wait long to receive your goodies. Express shipping takes 2-3 business days to arrive and standard shipping is 4-7 business days.
How do I track my Astro Gaming order?
When you’ve placed your order, you’ll receive a confirmation email which includes the tracking number. Alternatively, you can log into your Astro Gaming account and track it through your ‘My Account’ page.
Does Astro Gaming offer any warranties?
All products at Astro Gaming come with a warranty, but the warranty length varies depending on what you’ve bought. To find out the warranty length of your product, you can check the packaging and documentation that it arrived with, or head to the Astro Gaming online support page.
What is Astro Gaming's returns policy?
Astro Gaming accepts returns and offers a 30-day money-back guarantee if you’re unhappy with your order. Astro Gaming extends this returns period around the holiday season so purchases made from November 15 to December 23 can be returned until January 31 the following year. To return an item just visit their returns portal, enter your order number and billing zip code, and then just follow the instructions.
How do I contact Astro Gaming customer service?
You can get in touch with Astro Gaming's customer service in a number of ways. You can either call the team at 1-800-374-7401, the phone lines are open from 06:00 - 18:00 Monday - Friday, or you can also submit a request on their site for a member of their team to get in touch with you.
Hints and tips
Shop Refurbished: Astro Gaming has a dedicated refurbished section where you can buy Astro Gaming products for a lower price. With the refurbished goods, you don’t need to worry about them being of lower quality as they are Astro Certified Refurbished products - this means they are of like-new quality, including all the required accessories, cables and manuals. At most, they might have small cosmetic imperfections, but that’s as far as it goes. Some more good news, refurbished items also come with a warranty.
Student Discount: Astro Gaming offers a whopping 30% student discount in partnership with Studentbeans - that’ll certainly save you a bit of money on your gaming goods! To get your discount, head to the Studentbeans website and verify your student status.
Sign up for the newsletter: Be the first to know about the latest deals, news, and product releases by signing up for the Astro Gaming newsletter - the deals will get sent straight to your inbox.
How to use Astro Gaming discount codes?
1. Check out our selection of Astro Gaming coupons - we keep this page updated with the latest promo codes for you to redeem.
2. Once you’ve found the best offer, click the ‘Get Code’ button. This will make a pop-up box appear with the code that you can copy. It will also get a new tab to open on the Astro Gaming website.
3. Time to shop! Once you have everything, click on the cart item on the Astro Gaming website, this will open a box with the order summary. Click the ‘ENTER PROMO CODE’ button and paste your code in there.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on PC Gamer coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
