FAQs
Does Dell offer free delivery?
We’re very happy to be able to tell you that Dell offers free standard shipping on all orders! If you’re a member of the Dell Rewards program you can also get free expedited delivery on selected orders to get your orders even sooner. Express shipping options are also available if you'd prefer, but these are subject to extra costs.
Does Dell do a price match?
Dell offers a 30-Day Price Guarantee, so if you find the same product for cheaper on one of Dell’s qualifying retailers, the price will be matched. To get your price match you need to contact a Dell customer service team member either on the phone or through the live chat, sharing the active link which shows the product with a lower price and they will validate your price match.
Is there a AAA Dell discount?
Yes, to receive your 10% AAA discount head to the Dell website and register your company and follow the email instructions sent to your inbox.
What is Dell's returns policy?
Hardware, accessories, peripherals and parts ordered at Dell can be returned for a refund within 30 days of receiving them. However, shipping costs are non-refundable and there may be a 15% restocking fee. Items must be returned in their original packaging and in excellent condition.
Do Dell products come with a warranty?
Yes, most Dell products comes with a standard warranty of 1 year, however, some products can also have warranties of up to 5 years. Furthermore, warranty extensions can be purchased along side your item at the checkout.
How do I contact Dell customer service?
To get in touch with the Dell support team you can call them at 1-877-275-3355, the opening hours are Monday - Sunday 09:00 - 23:00 or you can start a live chat on the website, which is open 24/7.
Hints and tips
Shop the Deals Section: There’s a handy ‘Deals’ section which can be found in the top bar of the website. In this dropdown, you can select from different categories including ‘Laptop Deals’, ‘Gaming PC Deals’, and ‘Monitors Deals’ just to name a few! What’s on offer changes regularly, so snap up a great offer when you find one.
Shop the sales: As well as Black Friday deals, Dell also has sales throughout the year offering some massive discounts. The main ones to look out for are the holiday season and New Year's sales.
Dell Rewards: If you’re a regular shopper at Dell it’s worth joining the free loyalty program, Dell Rewards. When you become a member, you get 3% back in rewards and free fast shipping. To become a member, you need to have a Dell account, and from there you can opt to join the program.
Shop refurbished items: A great way to get a discount on Dell products is to shop the refurbished range, which can be found in the Dell Outlet. Dell’s refurbished items are quality checked and any repairs that are needed are completed, to make sure they’re of like-new quality so you’re really getting a great deal. For more peace of mind, Dell offers the same comprehensive warranty that new products get.
Student Discount: Dell has its own exclusive student discount program which offers limited-time discounts exclusively to university students, as well as some other treats. To get your Dell student discount you need to provide your school or university email address and Dell will send you your unique student coupon.
Military Discount: Dell offers a 10% discount on PCs and electronics for the Military and their families. To claim the coupon code, sign up at Dell with your ‘.Mil’ email address.
Dell trade-ins: Dell has a trade-in program that gives you the chance to give your old device to Dell in exchange for a store credit that you can use towards a brand-new product. If your old device doesn’t qualify for store credit, Dell will still happily take your old device in and recycle it for free.
How to use Dell coupons
1) Scroll through our list of Dell promo codes - we update this page regularly with the latest offers.
2) Once you’ve found the code you’d like to use, click the ‘Get Code’ button underneath the offer. A pop-up box will appear, revealing the code and a tab will be opened on the Dell website.
3) Click the ‘Copy’ button in the pop-out box to copy the code. Head to the Dell website and begin your shopping spree. Once you have everything, head to your shopping cart.
4) On the right-hand side of the shopping cart page, there’s a section called ‘Coupons’, paste the code in the box that says ‘Enter Coupon’ and click the ‘Apply Coupon’ button.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
