FAQs
How much does iBUYPOWER standard shipping cost?
iBUYPOWER standard shipping costs depend on the product. For example standard shipping for PC systems starts at $75, and for laptops standard shipping starts at $49.
Does iBUYPOWER offer a warranty on orders?
Yes, iBUYPOWER offers a 3-year standard warranty on desktop computer systems, including three years labor and one year of parts. You can also choose a 4-year extended warranty which includes four years labor and two years parts or a 5-year extended warranty which includes five years labor and three years parts. Refurbished products come with a 90-day warranty.
What are iBUYPOWER Reward Points?
If you shop regularly at iBUYPOWER, it’s worth signing up to get iBUYPOWER Reward Points. When you shop, you gain reward points that can be used to lower the cost of future purchases. Becoming a member is free and it’s easy to sign up, you just have to make an iBUYPOWER account.
What is iBUYPOWER’s returns policy?
You can return most iBUYPOWER products within 30 days of receiving them. With refurbished items, you have 14 days to return them and software products can’t be returned at all. You can return most items up to 45 days after receiving them, but after 30 days, you’ll get charged a 15% restocking fee. To start a return, you need to contact the iBUYPOWER’s Customer Service team and get a Return Merchandise Authorization number.
How do I contact iBUYPOWER customer service?
To contact iBUYPOWER, you can start a live chat between 09:00-16:00 PT Monday to Friday or send them an email through their website. Alternatively, you can call the Customer Service team at (888) 462-3899 from Monday to Friday at 08:30-17:20 PT or the Technical Support team at (888) 618-6040 from Monday to Friday at 08:30-17:00 PT.
Hints and tips
Shop Today’s Deals: iBUYPOWER has a dedicated ‘Today’s Deals’ section on the website with loads of awesome offers for gaming PCs and laptops. Daily deals include coupon codes and price cuts on products - make sure you snap up any deals you like, they won’t be around for long!
Buy Refurbished: Shopping iBUYPOWER’a refurbished range can save you heaps on your purchases, whether you're buying a PC or accessories. Each refurbished iBUYPOWER product is vigorously tested to make sure it’s of like-new quality. For peace of mind, refurbished products are backed with a 90-day warranty and a 14-day money-back guarantee.
Newsletter sign-ups: If you want to stay in the loop with iBUYPOWER, sign up for the newsletter. Getting the newsletter will also mean that you find out about the latest offers and promotions hot off the press.
Watch for Seasonal Sales: IBUYPOWER host seasonal sales throughout the year, so you're never too far aware from a massive saving. In the past IBUYPOWER has had sales during Black Friday, Cyber Monday, Labour Day, and more with savings of up to 75% off.
How to use iBUYPOWER coupons
1) Browse through our iBUYPOWER coupon codes - we update this page regularly with the latest deals for you to snap up.
2) Once you’ve found the code you’d like to use, click the ‘Get Code’ button which can be found underneath the offer. This will make a pop-out box appear, showing the code and opening a tab on the iBUYPOWER website.
3) Copy the code by clicking the ‘Copy’ button, then head over to the iBUYPOWER website.
4) Now it’s time to buy all your PC goods. Once you have everything, head to the shopping cart. Scroll down until you see the ‘Order Summary’ section and the box that says ‘Coupon Code:’. Paste your code in there and click ‘Apply’.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
