FAQs
How long does Herman Miller take to ship?
Shipping time for Herman Miller orders depends on the product. Smaller parcels are shipped with FedEx and take roughly 3-10 business days from the shipment date to arrive. For furniture delivery, it takes between 1-3 weeks from the shipment date to arrive. There is also an in-home, time-specific delivery option, where you can choose when your furniture arrives.
Does Herman Miller offer a warranty on purchases?
Herman Miller is confident in the quality of their products. Because of that, most of Herman Miller's products are covered by a 12-year warranty covering both labor and parts. As long as the warranty work is done in the U.S. and Canada, the cost of servicing the item is included with the warranty.
What is Herman Miller's returns policy?
You have 3 days from when you receive your Herman Miller purchase to get in touch with the returns team. Once your return has been approved, you have 30 days to return your order and it must be in its original packaging and condition. Shipping costs are not included in your refund, and there may be a 10% restocking fee.
How do I contact Herman Miller customer service?
You can get in touch with Herman Miller in a couple of ways, you can call the customer service department at 888.443.4357 or fill out an email form on the website. If you’re contacting them in regards to making a return, call the team at 888.798.0202 or email hmstore@hermanmiller.com. The customer service team is available Monday to Friday from 09:00-19:00 EST and Saturday from 10:00-17:00 EST.
Hints and Tips
Newsletter Sign-ups: Be ahead of the game by finding out the latest offers and product releases with Herman Miller newsletter sign-ups.
Shop Key Seasonal Events: The best time to pick up a deal at Herman Miller is during seasonal sales as that’s when you’ll find big price cuts. In 2022 Herman Miller had Cyber Monday gaming chair deals, so it’s worth pencilling in the diary to check the website over the Black Friday weekend (Friday, November 24) this year to see what deals you can pick up. Also keep in mind that Memorial Day sales are just around the corner.
Refer a Friend to Herman Miller: Save more with a friend when you refer any Herman Miller gaming product. Referrals will receive a 5% discount on their order, and if they make a purchase using your link, you'll receive $50 back on that sale. To find out more visit the 'Refer a Friend' section on the Herman Miller website.
Follow Herman Miller on Social Media: Herman Miller have a large social media presence meaning its easy for you to stay up-to-date on the latest product launches and sales on your preferred social media platform.
Try before you buy: When splashing out on a product like a Herman Miller chair, you might want to ease your decision-making process by trying out the furniture first. Herman Miller has a few retail stores dotted around the US so be sure to check the Herman Miller website for a list of store locations, to make sure you're making the right purchase for you.
How to use Herman Miller coupons
1. Once you’ve found the coupon you’d like to redeem, click the ‘Get Code’ button which can be found underneath the offer.
2. A pop-out box will appear, showing the code. A tab will also open on the Herman Miller website. Copy the code by clicking the ‘Copy’ button in the pop-out box.
3. Once you’ve got everything you need, head to your shopping cart. On the shopping cart page, scroll down until you see the text box ‘Apply Promo Code+’. Click on it and paste your code in the box. Hit the ‘Apply’ button and watch the discounts come rolling in.
How we source coupon codes
All the codes you see on PC Gamer have been sourced by our dedicated coupons team. Using our affiliate networks, partnerships with brands, and the world wide web, we track down the latest and best coupon codes and ways to save on your online orders. Our pages are updated multiple times a week, and our commercial team also uses their connections to negotiate exclusive codes with big name brands, so you can find all the best available codes and promotions listed in one place.
How we test coupon codes
To ensure that every code you see is ready to use, our team tests each one before uploading it to a page. Whether it's for free shipping, a multibuy offer, a student discount, or savings in the sales, we check that the code can be applied at the checkout and works as described. We don’t include any one-time or user-specific codes, so you haven’t got to worry about anyone else beating you to the punch, and you’ll find codes for products across all kinds of categories.
We also include all the information about a coupon, such as terms and conditions and the expiry date, on the page below the offer description. Simply click ‘Terms & Conditions’ and you’ll expand the code box, where you’ll be able to read any specific instructions or requirements associated with your chosen coupon. We do our best to update this information whenever any changes are made, with each page checked at least twice a week.
What to do if a coupon code doesn’t work
Despite our best efforts, sometimes coupons won’t work as expected. Expiry dates and terms and conditions can be changed by the retailer, or the code may simply no longer be accepted. Should you run into any issues, don’t worry - our customer service team is available to offer support.
The first port of call should always be to check the coupon’s terms and conditions to make sure you meet all requirements. Codes may be product-specific (i.e. 5% off gaming laptops), require a minimum order value (i.e. when you spend $50 or more), or need you to verify your status (i.e. verify with a valid military email address). Click the ‘terms & conditions’ text below the ‘Get Code’ button to view all available information.
If you’re still having issues once you’ve confirmed that you meet the necessary requirements, you can get in touch with our team by sending an email to coupons.pcgamer@futurenet.com. Include a summary of which code you tried to use, where you found it, and what went wrong, and we’ll reply as soon as we can to help out.
How we make money
PC Gamer earns money from its coupon pages through a commission model. We have deals in place with every retailer that has a corresponding coupon page on our site. When you shop with one of these retailers and use one of our codes to get a discount, the brand will pay us a percentage of the final order total in commission.
Using this model means that redeeming a discount through PC Gamer never costs you a thing. We don’t charge any fees to apply a code, and all our money is made directly from retailers, not our audience. You’ll only ever pay for the products or services you buy, with lower prices just as they’re described on the page.
If you're looking for more information on PC Gamer coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
